At Dittam, every product is carefully crafted and quality-
checked before dispatch. We do not accept returns or refunds,
but we offer exchanges as per the policy below.
1. No Returns or Refunds
All purchases are non-returnable and non-refundable,
including cases of change of mind, product preference,
incorrect size selection, or colour preference.
2. Size Exchange
- One-time size exchange is available, subject to stock
availability.
- Contact us within 48 hours of delivery.
- The product must be unused, unworn, unwashed, and
free from stains, perfume, or alterations.
- Original tags, packaging, and accessories must be
intact.
3. Style Exchange
Style exchange is available only if the ordered product is
unavailable.
4. Non-Exchangeable Items
Jewellery is not eligible for exchange.
5. Contact Us
For exchange assistance, please share:
- Order ID
- Registered mobile number/email
- Reason for exchange
Customer Care: +91 81307 41999
Support Hours: Monday–Saturday | 11 AM–6 PM
Our team will be happy to assist you.